Privacy Policy

1. Introduction

SportSpeed (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, services, or interacting with us, you consent to the collection and use of your information as outlined in this policy.

2. What Personal Information We Collect

We may collect personal information including, but not limited to:

  • Full name
  • Date of birth
  • Contact details (email, phone number, address)
  • Emergency contact information
  • Health and fitness-related information (e.g. injury history, training goals)
  • Payment or billing details
  • Usage data from our website or online services (cookies, IP address, device information)

3. How We Collect Your Information

We may collect your personal information through:

  • Online forms and sign-up pages
  • Booking or membership systems
  • In-person assessments and consultations
  • Email or phone communication
  • Participation in classes or training programs
  • Our website and social media platforms

4. Why We Collect Your Information

We collect your information to:

  • Provide and manage training and recovery services
  • Process bookings and payments
  • Deliver personalised coaching and programming
  • Communicate with you about updates, offers, and events
  • Ensure safety and emergency care
  • Improve our services and website

We will not use or disclose your personal information for any other purpose without your consent, unless required or authorised by law.

5. Disclosure to Third Parties

We may share your information with:

  • Service providers who support our operations (e.g. booking platforms, payment processors)
  • Health professionals (with your consent)
  • Legal or regulatory authorities where required

We will ensure that any third party we engage is also bound by confidentiality and privacy obligations.

6. Data Security

We take reasonable steps to protect your information from misuse, interference, and unauthorised access. This includes physical, electronic, and managerial safeguards. If data is no longer needed, we will securely destroy or de-identify it.

7. Accessing and Correcting Your Information

You have the right to access the personal information we hold about you and request corrections if needed. To do so, please contact us at the details below.

8. Cookies and Website Analytics

Our website may use cookies and third-party analytics tools to improve user experience. These tools may collect anonymous information such as browsing behaviour and session duration. You can disable cookies in your browser settings, but some website features may not function correctly.

9. Marketing Communication

If you opt-in to receive updates or newsletters from us, we may send you promotional content. You can unsubscribe at any time by following the link in the email or contacting us directly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date at the top.

11. Contact Us

If you have any questions or concerns about your privacy, or would like to request access or correction of your personal information, please contact:

SportSpeed

Email: sportspeed@me.com
Phone: +61 425 327 486